ProWebChat & AI YOU™ Privacy Policy
Effective Date: July 26, 2026
Welcome to ProWebChat, AI YOU™, AI YOU OS™, and The AI Version of YOU™ (collectively, the "Services"), products and services operated by Ground Zero Intelligence LLC. Protecting your privacy is fundamental to how we design, develop, and operate our platform. This Privacy Policy explains how we collect, use, protect, store, and manage personal information when you use our websites, applications, AI services, public AI profile pages, widgets, APIs, and related products.
1. Our Commitment to Privacy
We Never Sell Your Personal Data
We do not sell, rent, trade, or commercially monetize your personal information, AI training data, conversations, or uploaded content.
Privacy by Design
Privacy and security are integrated into every aspect of our platform. We employ strong encryption, strict access controls, continuous monitoring, regular security reviews, and modern security best practices to protect your information.
Infrastructure Control
Ground Zero Intelligence maintains direct control over the core infrastructure powering ProWebChat and AI YOU™ whenever practical. We minimize unnecessary third-party data storage and continuously evaluate our architecture to improve privacy and security.
2. When We Collect Information
We collect information only when necessary to provide and improve our Services, including when you:
• Visit ProWebChat.com, AIYOU.Today, or related websites
• Create or manage an account
• Create or publish an AI YOU™ profile
• Train your AI using documents, websites, custom knowledge, or other content
• Communicate with an AI YOU™ profile or embedded AI widget
• Contact us for sales, support, or customer service
• Subscribe to newsletters or marketing communications
• Purchase products or services
• Participate in promotions, surveys, or events
3. Information We Collect
Information You Provide
Account Information
Name, email address, login credentials, account preferences, and profile settings.
Billing Information
Payment information is securely processed by trusted third-party payment processors such as Stripe. We do not store complete payment card numbers on our servers.
AI Profile Information
Information you choose to publish or store within AI YOU™, including biographies, profile photos, branding, social media links, welcome messages, suggested questions, business information, personality settings, communication preferences, and similar profile content.
AI Training Content
Documents, PDFs, websites, knowledge articles, uploaded files, custom text, and other information you voluntarily provide to build and train your AI.
AI Conversations
Conversations between visitors and AI profiles may be stored to provide conversation history, analytics, AI functionality, lead generation, troubleshooting, and service improvements.
Lead Generation Information
If enabled by the profile owner, AI YOU™ may collect visitor names, email addresses, phone numbers, conversation summaries, buying intent, lead scores, and similar business information.
Information Collected Automatically
We may automatically collect technical information including IP address, browser type, operating system, device information, usage statistics, timestamps, analytics, cookies, and interaction logs. This information is used solely for security, fraud prevention, analytics, performance monitoring, and improving our Services.
4. Legal Basis for Processing
Where applicable, including under GDPR and similar privacy laws, we process personal information based upon:
• Your consent
• Performance of a contract
• Compliance with legal obligations
• Legitimate business interests that do not override your privacy rights
5. How We Use Your Information
We use information to:
• Create and manage user accounts
• Deliver ProWebChat and AI YOU™ services
• Build, train, and maintain AI YOU™ digital identities
• Generate AI responses using authorized training content
• Operate public AI profile pages and embedded AI widgets
• Provide customer support
• Maintain conversation history and analytics
• Generate lead insights and conversation summaries
• Detect fraud, abuse, and unauthorized access
• Improve AI YOU OS™, platform performance, reliability, and security
• Comply with legal obligations
6. AI Processing
Certain AI YOU™ features use advanced artificial intelligence models to generate responses. Prompts, conversation context, and authorized training content may be securely processed by trusted third-party AI providers acting solely on our behalf to deliver AI functionality. We do not sell your AI conversations or training content to third parties for advertising purposes.
7. Public AI Profiles
AI YOU™ allows users to publish public AI profile pages. Information intentionally published by a profile owner—including biographies, branding, social media links, welcome messages, suggested questions, and other public profile content—may be viewed by visitors and may be indexed by search engines. Users are responsible for the information they choose to publish publicly.
8. Data Retention
We retain information only as long as necessary to provide our Services, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer required, it is securely deleted, anonymized, or otherwise disposed of in accordance with applicable laws.
9. Information Sharing
We share information only in limited circumstances, including:
• Trusted service providers operating under strict confidentiality agreements
• Payment processors
• Legal compliance when required by law
• Business transfers such as mergers or acquisitions
We never sell your personal information.
10. Security
We implement administrative, technical, and physical safeguards including encryption, secure authentication, access controls, monitoring, and regular security assessments. Although no system can guarantee absolute security, we continuously improve our protections against evolving threats.
11. International Data Transfers
Where information is transferred internationally, we rely upon appropriate legal safeguards including Standard Contractual Clauses (SCCs) or equivalent protections where required.
12. Your Privacy Rights
Depending upon your location, you may have rights to:
• Access your personal information
• Correct inaccurate information
• Delete eligible information
• Restrict processing
• Object to certain processing
• Request data portability
To exercise your rights, please contact us through our website.
13. Children's Privacy
Our Services are not intended for individuals under the age of 18. If we learn that personal information has been collected from a child without appropriate authorization, we will promptly remove that information.
14. Cookies & Analytics
We use cookies and similar technologies to improve security, remember user preferences, analyze website performance, provide analytics, enhance AI YOU™ profile pages, improve embedded AI widgets, and optimize user experience. You may control cookies through your browser settings where applicable.
15. Do Not Track
Because there is currently no universally accepted Do Not Track standard, our Services do not respond to DNT signals at this time.
16. Regional Privacy Rights
Residents of certain jurisdictions, including California, Virginia, and other regions with applicable privacy laws, may have additional rights regarding access, correction, deletion, and processing of their personal information. We honor applicable legal requirements for each jurisdiction.
17. AI Accuracy Disclaimer
AI-generated responses are produced using artificial intelligence and may occasionally contain inaccurate, incomplete, outdated, or incorrect information. While AI YOU™ is designed to accurately represent information provided by its owner, users should independently verify important information before relying upon AI-generated responses. AI-generated content should not be considered legal, financial, medical, tax, or other professional advice.
18. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our Services, technology, legal requirements, or business practices. Material changes will become effective upon posting the updated policy.
19. Contact Us
If you have questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact us through our website. Our privacy team will respond in accordance with applicable law.
Trademark Notice
AI YOU™, AI YOU OS™, The AI Version of YOU™, and ProWebChat® are trademarks or registered trademarks of Ground Zero Intelligence LLC. All other trademarks are the property of their respective owners. Unauthorized use of our trademarks without prior written permission is prohibited.
Welcome to ProWebChat, AI YOU™, AI YOU OS™, and The AI Version of YOU™ (collectively, the "Services"), products and services operated by Ground Zero Intelligence LLC. Protecting your privacy is fundamental to how we design, develop, and operate our platform. This Privacy Policy explains how we collect, use, protect, store, and manage personal information when you use our websites, applications, AI services, public AI profile pages, widgets, APIs, and related products.
1. Our Commitment to Privacy
We Never Sell Your Personal Data
We do not sell, rent, trade, or commercially monetize your personal information, AI training data, conversations, or uploaded content.
Privacy by Design
Privacy and security are integrated into every aspect of our platform. We employ strong encryption, strict access controls, continuous monitoring, regular security reviews, and modern security best practices to protect your information.
Infrastructure Control
Ground Zero Intelligence maintains direct control over the core infrastructure powering ProWebChat and AI YOU™ whenever practical. We minimize unnecessary third-party data storage and continuously evaluate our architecture to improve privacy and security.
2. When We Collect Information
We collect information only when necessary to provide and improve our Services, including when you:
• Visit ProWebChat.com, AIYOU.Today, or related websites
• Create or manage an account
• Create or publish an AI YOU™ profile
• Train your AI using documents, websites, custom knowledge, or other content
• Communicate with an AI YOU™ profile or embedded AI widget
• Contact us for sales, support, or customer service
• Subscribe to newsletters or marketing communications
• Purchase products or services
• Participate in promotions, surveys, or events
3. Information We Collect
Information You Provide
Account Information
Name, email address, login credentials, account preferences, and profile settings.
Billing Information
Payment information is securely processed by trusted third-party payment processors such as Stripe. We do not store complete payment card numbers on our servers.
AI Profile Information
Information you choose to publish or store within AI YOU™, including biographies, profile photos, branding, social media links, welcome messages, suggested questions, business information, personality settings, communication preferences, and similar profile content.
AI Training Content
Documents, PDFs, websites, knowledge articles, uploaded files, custom text, and other information you voluntarily provide to build and train your AI.
AI Conversations
Conversations between visitors and AI profiles may be stored to provide conversation history, analytics, AI functionality, lead generation, troubleshooting, and service improvements.
Lead Generation Information
If enabled by the profile owner, AI YOU™ may collect visitor names, email addresses, phone numbers, conversation summaries, buying intent, lead scores, and similar business information.
Information Collected Automatically
We may automatically collect technical information including IP address, browser type, operating system, device information, usage statistics, timestamps, analytics, cookies, and interaction logs. This information is used solely for security, fraud prevention, analytics, performance monitoring, and improving our Services.
4. Legal Basis for Processing
Where applicable, including under GDPR and similar privacy laws, we process personal information based upon:
• Your consent
• Performance of a contract
• Compliance with legal obligations
• Legitimate business interests that do not override your privacy rights
5. How We Use Your Information
We use information to:
• Create and manage user accounts
• Deliver ProWebChat and AI YOU™ services
• Build, train, and maintain AI YOU™ digital identities
• Generate AI responses using authorized training content
• Operate public AI profile pages and embedded AI widgets
• Provide customer support
• Maintain conversation history and analytics
• Generate lead insights and conversation summaries
• Detect fraud, abuse, and unauthorized access
• Improve AI YOU OS™, platform performance, reliability, and security
• Comply with legal obligations
6. AI Processing
Certain AI YOU™ features use advanced artificial intelligence models to generate responses. Prompts, conversation context, and authorized training content may be securely processed by trusted third-party AI providers acting solely on our behalf to deliver AI functionality. We do not sell your AI conversations or training content to third parties for advertising purposes.
7. Public AI Profiles
AI YOU™ allows users to publish public AI profile pages. Information intentionally published by a profile owner—including biographies, branding, social media links, welcome messages, suggested questions, and other public profile content—may be viewed by visitors and may be indexed by search engines. Users are responsible for the information they choose to publish publicly.
8. Data Retention
We retain information only as long as necessary to provide our Services, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer required, it is securely deleted, anonymized, or otherwise disposed of in accordance with applicable laws.
9. Information Sharing
We share information only in limited circumstances, including:
• Trusted service providers operating under strict confidentiality agreements
• Payment processors
• Legal compliance when required by law
• Business transfers such as mergers or acquisitions
We never sell your personal information.
10. Security
We implement administrative, technical, and physical safeguards including encryption, secure authentication, access controls, monitoring, and regular security assessments. Although no system can guarantee absolute security, we continuously improve our protections against evolving threats.
11. International Data Transfers
Where information is transferred internationally, we rely upon appropriate legal safeguards including Standard Contractual Clauses (SCCs) or equivalent protections where required.
12. Your Privacy Rights
Depending upon your location, you may have rights to:
• Access your personal information
• Correct inaccurate information
• Delete eligible information
• Restrict processing
• Object to certain processing
• Request data portability
To exercise your rights, please contact us through our website.
13. Children's Privacy
Our Services are not intended for individuals under the age of 18. If we learn that personal information has been collected from a child without appropriate authorization, we will promptly remove that information.
14. Cookies & Analytics
We use cookies and similar technologies to improve security, remember user preferences, analyze website performance, provide analytics, enhance AI YOU™ profile pages, improve embedded AI widgets, and optimize user experience. You may control cookies through your browser settings where applicable.
15. Do Not Track
Because there is currently no universally accepted Do Not Track standard, our Services do not respond to DNT signals at this time.
16. Regional Privacy Rights
Residents of certain jurisdictions, including California, Virginia, and other regions with applicable privacy laws, may have additional rights regarding access, correction, deletion, and processing of their personal information. We honor applicable legal requirements for each jurisdiction.
17. AI Accuracy Disclaimer
AI-generated responses are produced using artificial intelligence and may occasionally contain inaccurate, incomplete, outdated, or incorrect information. While AI YOU™ is designed to accurately represent information provided by its owner, users should independently verify important information before relying upon AI-generated responses. AI-generated content should not be considered legal, financial, medical, tax, or other professional advice.
18. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our Services, technology, legal requirements, or business practices. Material changes will become effective upon posting the updated policy.
19. Contact Us
If you have questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact us through our website. Our privacy team will respond in accordance with applicable law.
Trademark Notice
AI YOU™, AI YOU OS™, The AI Version of YOU™, and ProWebChat® are trademarks or registered trademarks of Ground Zero Intelligence LLC. All other trademarks are the property of their respective owners. Unauthorized use of our trademarks without prior written permission is prohibited.